Free
To see whether your customers take to it.
0free
- 1 loyalty card
- 2 staff accounts
- 100 customers
- One location
- Basic card themes
- Your shop's page in the app
001A loyalty card for your shopBuilt in Romania
One card, good at every shop on Fidelito — in the phone your customer is already holding. Nothing to punch, nothing to leave at home, and you finally see who comes back and who does not.
Email, password, the name of your shop. That is all.
0 leia month, for as long as you like
No paper cards. No hardware. No contract.
One card. Every shop.No paper cardsNo hardwareWorks offline0 lei to startNo contractOne card. Every shop.No paper cardsNo hardwareWorks offline0 lei to startNo contract
002Try it now
Give it a stamp.
This is the card, exactly as your customer sees it on their phone. Press the button and watch it.
10 to go
At the counter your colleague presses on their phone. The card on the customer's phone fills in the same second, while they are still standing in front of you.
No account, no email. Just press.
Make your own card003The question
How many come back?
Of a hundred people who walked in yesterday — with a paper card you cannot know. Fidelito records every stamp against the person who got it, the location and the hour, and gives you the answer every morning.
fidelito.ro/app
The dashboard of a café on Fidelito. The figures come from a real test database — nothing here is drawn.
Your dashboard, not a monthly report
It opens on a phone as well as on a laptop. Four screens you actually use, not twenty you never open.
Who your customers are
Every person, with how many stamps they hold and when they last came. You can leave a note only your team sees.
fidelito.ro/app/customers
The card, made in five minutes
Stamps or points, the reward at whatever threshold you like, ten themes with your logo on top. No designer, no brief.
fidelito.ro/app/cards
Every stamp, with a name on it
Who gave it, at what hour, at which location. If somebody makes a mistake it is undone in two taps.
fidelito.ro/app/transactions
Your team
You add a colleague with an eight-character code — no email, no admin password. You see who gives how much.
fidelito.ro/app/team
005At the counter
Five seconds. And it works offline.
Your colleague opens the staff app, scans the code on the customer's phone and presses once. If the internet drops, the stamps sit in the phone and go on their own when signal returns.
01ScanThe QR on their phone. Or the eight characters, when the screen is too bright to read.
02Press onceThe person appears, with how many stamps they have. One press and the stamp is given.
03Works offlineWith no signal the stamps collect in the phone and send themselves later. Nobody loses anything.
Why one shared card, and not one of your own
Because nobody installs a fifth loyalty app. Someone who already has Fidelito from their barber has nothing to download to start collecting at your place — and they see you on the map, 300 metres away, with the reward written on the card.
One customer's wallet. Your card sits next to the barber's and the florist's — in an app they already have.
Your shop's page: the photo, the opening hours, the address and the card, with the reward written on it.
007What happens next
Your customer advertises you
When the card fills, the app does not just say well done. It makes them a story picture in your shop's colours, with your name on it, and hands it over. Nobody is nagged into sharing it; it is good enough that they want to.
Pick a theme. That's the design done.
Ten themes we made, with your logo on top. No designer, no brief, no three weeks of waiting.
Tap a theme
CitrusBasic
Start free. Pay when there is a reason.
Monthly, in lei, VAT included — that is the whole number, nothing added later. No contract: change plan or stop from the dashboard, no phone call and no notice period.
Starter
For a shop that is already doing well.
99lei / month
- 3 loyalty cards
- 5 staff accounts
- Unlimited customers
- Extended card themes
- Your shop's figures
- Full ledger, with export
Pro
For several locations and a bigger team.
199lei / month
- Unlimited cards
- 20 staff accounts
- Unlimited locations
- Premium card themes
- Figures per location
- Notes on every customer
Stop whenever you like, straight from the dashboard. Customers and the whole history download as CSV and stay yours.
Everything you need to keep them close
01
One card, the whole network
A QR and an eight-character code. Both work at every Fidelito shop.
02
Works offline
The staff app keeps stamps in the phone and sends them when signal returns.
03
Stamps or points
Ten coffees, one free. Or points by what they spend. Or both, on different cards.
04
Figures, not impressions
Who comes back, how often, at what hour. And which colleague brings them in.
05
Your shop's page
Photo, opening hours, address and your pin on the map, inside the customer's app.
06
A card with your face on it
Pick a theme, drop your logo on, done. You see how it looks as you go.
07
More than one location
Every stamp knows where it was given. You see how each place is doing on its own.
08
The data stays yours
Customers and the whole ledger download as CSV, any time, without asking anyone.
From nothing to your first QR code
It is not a twenty-field form. It is four steps, and at the end of them you have something to print.
01
Make the account
Email, password, the name of your shop. Nothing else, and no card details.
02
Choose how you reward
Stamps or points, and at what threshold the reward lands. You can give two rewards on one card.
03
Choose how the card looks
Ten themes, your logo on top. You see exactly what the customer will see.
04
Print the code
Put it next to the till. The first person who scans it has your card in their phone.
Start free
Email, password, the name of your shop. That is all.
What everyone asks
What stops customers stamping themselves?
Nothing in the customer app can give a stamp — the button simply doesn't exist. Only a signed-in staff account can record anything, and the server checks every single time that the person really works for you. The customer's code is an ID, not a key.
What if the internet drops in the shop?
Staff keep stamping, the stamps sit on the phone and travel to the server by themselves once signal returns. Nothing is lost, nothing is duplicated. Only rewards need a connection, so we can check the balance before you hand anything over.
Do I need any hardware?
No. A phone at the counter is the whole setup. And if it isn't handy, give the stamp from the dashboard on a computer by typing the customer's short code.
What happens to my customers' data?
It stays yours and it sits under GDPR. You see names, visit history and frequency — enough to know who to bring back. Customers can ask for an export or a deletion at any point.
Does everyone really need another app?
One app, for every business in the network — that's the entire point. And once the card is in Apple Wallet or Google Wallet, they stop opening it altogether.
Can I change or cancel my plan?
Any time, from the dashboard. No contract, no exit fee. Drop a plan and the cards over the limit switch off, but the data stays where it is.
Do customers need an account?
Yes, once, with an email and a password — ten seconds. After that their card works at every Fidelito shop, not only at yours.
What about the paper cards I already hand out?
You carry them over. Staff can add by hand however many stamps somebody already has, so nobody loses what they collected.
Does it work if I have two locations?
Yes. Every stamp knows which location it was given at, and you see how each place is doing on its own.
What about Apple Wallet?
Not yet. We are working on it and we will tell you the day it is ready. Until then the card lives in the Fidelito app — which is, in any case, where the customer already keeps every other card.
What happens if I stop?
You stop from the dashboard, no phone call and no notice. Customers and the whole ledger download as CSV and stay yours.
Start now. The apps follow.
You set up your business account on the web in two minutes and build your card. The phone apps connect to it on their own when they land.
Open your account
Free, no card required.
01For customers
Fidelito
Their card, everywhere they go. Scan, collect stamps, claim the reward.
App StoreSoonGoogle PlaySoon
02For your team
Fidelito Staff
Scanning at the counter, even with no signal. It syncs itself once it's back.
App StoreSoonGoogle PlaySoon
A customer, not an owner? Your card is waiting in the Fidelito app.